Privacy Policy
Last updated: January 2025 · Garaad Systems, Jigjiga, Ethiopia
This policy explains how Garaad Systems collects, uses, and protects information you provide when using our website or engaging our services. We respect your privacy and handle your data responsibly.
Information We Collect
When you contact us through our website, we collect the name, email address, organization name, and project details you provide. We also collect standard server logs (IP address, browser type, pages visited) through our hosting provider.
How We Use Your Information
We use the information you submit solely to respond to your inquiry, assess project fit, and communicate with you during and after an engagement. We do not use your information for advertising or sell it to third parties.
Data Storage and Security
Contact form submissions are processed via Resend and stored securely. We apply industry-standard security measures to protect your data. Client project data handled during engagements is subject to the confidentiality provisions in our project agreements.
Data Retention
We retain contact inquiry data for up to 24 months to facilitate follow-up communication. Client project data is retained as outlined in the applicable project agreement. You may request deletion of your data at any time by contacting us.
Cookies
Our website may use essential cookies to support basic functionality. We do not use tracking cookies or advertising cookies. Analytics, if any, are conducted in aggregate and do not identify individual users.
Third-Party Services
Our website is hosted on Vercel. Contact forms are processed by Resend. These providers have their own privacy policies. We do not share your personal data with any other third parties without your consent.
Your Rights
You have the right to request access to, correction of, or deletion of personal data we hold about you. To exercise these rights, contact us at info@garaadsystems.com. We will respond within 30 days.
Children's Privacy
Our services are directed at institutional clients and professionals. We do not knowingly collect personal information from individuals under 18 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available at this URL, with the date of last update noted at the top of the page.
Contact
For any privacy-related questions or requests, contact Garaad Systems at info@garaadsystems.com or by post at Bay/Haven Mall, G2, Jigjiga, Somali Region, Ethiopia.